Building and maintaining custom API and E2E automation frameworks while performing exploratory and regression testing. Directly supported digital transformation by training newsroom journalists, analyzing user workflows on-site, and providing off-hours business IT support.
Quality AssuranceAgileChange ManagementEnd-User Training
Worked in a fast-paced agency environment across multiple parallel projects, seamlessly context-switching between diverse cross-functional teams, varying tech stacks, and distinct team workflows.
Quality AssuranceAgileParallel WorkstreamsAdaptability
Built a strong foundation of essential soft skills through healthcare before pivoting into IT to pursue my core passion for technology and data.
Active ListeningCross-Functional CommunicationTeamworkConflict Resolution

